At Team Ortho Foundation we get many questions about registration distance changes, transferring a registration to another runner, and even what to do if you lose your bib and chip. Please read through our Race Change and Registration Policies below. They will help you understand what to do and what to expect come race day.
Race Change Policy:
48-Hour Change Policy: You have 48 hours after the time of registration to make any desired changes to your race entry without penalty. Go to Contact Us and use the drop down menu to select registration. This will direct your email to the correct Team Ortho employee.
There are no refunds.
Here are your race change options:
Race Entry Transfer
To change your race entry to another person - $25.00 Click here to download name-transfer form
Race Changes (Changing Your Distance)
To upgrade or downgrade your distance - $15.00 + difference in race price (if upgrading)
Minnesota Race Series Registrants: Click here to change your race registration
Chicago Race Series Registrants: Click here to change your race registration
You will not be reissued a new bib and number. You will receive a new distance sticker inside your packet to adhere to your bib to ensure you receive the proper finisher medal. If you already received your packet, then pick up your sticker at the registration area on race day. Additional questions email our registration department.
Lost Bib & Chip
Lost bib & chip: Many people pick up their packet early or receive the mailing. Please note it is our policy if you lose your packet (bib and chip) there will be a $20 replacement fee. Print this bib replacement form and mail in the check no later than two weeks before the race. After the two-week deadline, bring the form with you to packet pickup or race morning. Bib/chip replacements must be picked up in person and will not be mailed. There will be no replacement for lost gear.
Adding Race Mail-Out or Race-Day Pickup
Didn't pick up packet at packet pick-up but want it on race day: Race Day pick-up fee is $20.
Didn't register for the mailing during online registration but want to purchase it now. The cost will be $4.99 for mailing and must be requested two weeks before the event.
Minnesota Race Series Registrants: Click here to purchase mail-out
Chicago Race Series Registrants: Click here to purchase mail-out
Race Change & Registration Policies